Frequently Asked Questions
Commercial Refrigeration & Ice Machine Service FAQ
At Hamilton’s Refrigeration Service Inc, we specialize in commercial refrigeration repair, maintenance, and installation for businesses across Jacksonville, Greenville, New Bern, Rocky Mount, Roanoke Rapids & Wilson, and Eastern North Carolina.
We proudly sell and service top-quality equipment from trusted brands like Hoshizaki and True Manufacturing, known for their reliability and performance in the food service industry. Whether you need a new ice machine, commercial cooler, or custom-built walk-in freezer, our experienced team delivers professional service, quick response times, and dependable results to keep your business running at full capacity.
What areas do you serve?
We serve Jacksonville, Greenville, New Bern, Rocky Mount, Roanoke Rapids, Wilson, and surrounding areas throughout Eastern North Carolina.
What brands do you sell and service?
We proudly sell and service commercial refrigeration and ice machine equipment from Hoshizaki, Scotsman, and True Manufacturing, as well as most other major brands.
What types of equipment do you repair?
Our technicians repair ice machines, walk-in coolers, freezers, beer and soda systems, and medical refrigeration equipment.
Do you build custom walk-in freezers and coolers?
Yes, we design and install custom walk-in freezers and coolers for restaurants, bars, grocery stores, and other commercial facilities.
Do you offer preventive maintenance?
Yes. We provide scheduled maintenance plans to help prevent costly breakdowns and extend equipment lifespan.
Are emergency repairs available?
Yes. We’re available 24/7 for fast and reliable emergency service. Dial 252-268-9067 for after hours calls.
Can you assist with refrigerant recovery and installation?
Absolutely. Our technicians are certified to safely handle and install refrigerants under all regulations.
Do you offer new system design and installation?
Yes, we design and install complete commercial refrigeration systems tailored to your business’s needs.
How do I set up a service appointment?
You can call us at 252-566-4183 or use the contact form below to schedule service or request a quote.
Why choose Hamilton’s Refrigeration Service Inc?
We combine decades of experience, quick response times, and trusted brands like Hoshizaki and True Manufacturing to deliver exceptional value and reliability for every customer.
